ASME - Access & Security Middle East
Service Level Agreements

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ASME Service Level Agreements

At ASME We recognize that our service is a vital resource to our customers!

Our advanced technology, products and services, backed by our robust pre and after sales structures and comprehensive technical support provides the installer and end user with complete piece of mind.

Our client services include:

  • System Diagnostics, System Maintenance, Issue Resolution & Cloud based solutions. 

  • Post Warranty Service Options under Service Level Agreement. 

  • 24/7 Help Desk and support – on-site, telephonic, email, remote assistance (via TeamViewer). 

Bronze Package

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Our client services include:

System Diagnostics, System Maintenance, Issue Resolution & Cloud based solutions. 

Gold Package

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Our client services include:

System Diagnostics, System Maintenance, Issue Resolution & Cloud based solutions. 

Silver Package

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Our client services include:

System Diagnostics, System Maintenance, Issue Resolution & Cloud based solutions. 

Platinum Package

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Our client services include:

System Diagnostics, System Maintenance, Issue Resolution & Cloud based solutions.